Last Updated: July 2026

This website, www.zymove.com, is operated by ZYMOVE LLC ("we," "us," or "our"). This Privacy Policy explains what personal information we collect when you browse our store or place an order, how we use it, when we share it, and how we keep it protected.

1. Information We Collect

We collect information you provide to us directly, as well as certain information gathered automatically as you use the site.

Information you give us:

  • Your name, along with your billing and shipping addresses
  • Email address and phone number
  • Payment details (processed securely; card numbers are never stored on our servers)
  • Your order history and any messages you send us
  • Account login credentials, if you choose to register

Information collected automatically:

  • Your IP address and browser type
  • Which pages you view and how long you spend on them
  • Device type and operating system
  • Referring links and search terms that brought you to the site
  • Cookies and similar technologies (see Section 7)

2. How We Use Your Information

The information we collect is used to:

  • Process, fulfill, and deliver your orders
  • Send order confirmations, shipping notifications, and tracking updates
  • Respond to your questions and provide customer support
  • Process returns, refunds, and warranty claims
  • Protect the site against fraud and keep it secure
  • Improve our products, services, and overall website experience
  • Send promotional emails only when you have opted in, which you can cancel at any time
  • Meet our legal and regulatory obligations

3. Consent

How we obtain it: When you place an order, arrange delivery, complete a purchase, or request a return, you consent to our collecting and using the personal information you provide for those purposes.

How to withdraw it: You may withdraw your consent at any time by emailing Contact@zymove.com or calling +1 507-500-3404. Please note that some services may no longer be available to you once consent is withdrawn.

4. When We Share Information

We never sell, rent, or trade your personal information to third parties. We share it only in these limited circumstances:

  • Service providers: payment processors, shipping carriers, and email providers, strictly as needed to complete your order
  • Legal requirements: where required by law, court order, or a government authority
  • Business transfers: if ZYMOVE LLC is sold or merged, your information may pass to the new owner
  • Fraud prevention: to protect our rights and prevent fraudulent activity

5. Payment Security

Every transaction is handled through secure, PCI-DSS-compliant payment gateways. Your full card number is never stored on our servers, and SSL (Secure Socket Layer) technology helps encrypt payment information while it is transmitted.

We accept Visa, Mastercard, American Express, Discover, PayPal, Apple Pay, and Google Pay, where available at checkout.

6. How Long We Keep Your Data

We retain your personal information only as long as necessary to:

  • Maintain your order history and account
  • Meet our legal and tax obligations (generally up to seven years)
  • Resolve disputes and enforce our agreements

You may request deletion of your personal data at any time by emailing Contact@zymove.com. Requests are handled within 30 days, subject to any legal retention requirements.

7. Cookies & Tracking Technologies

We use cookies and related technologies to improve your experience on the site, including:

  • Essential cookies: required for the site to function, such as login sessions and your cart
  • Analytics cookies: help us understand how visitors use the site
  • Marketing cookies: used to show relevant advertising
  • Preference cookies: remember your settings and choices

You can manage cookies through your browser settings. Disabling certain cookies may affect how parts of the site work.

8. Third-Party Services

Our website may rely on third-party services, each with its own privacy policy, including analytics tools, advertising and retargeting platforms, payment providers, e-commerce and checkout tools, review platforms, and security monitoring services. We encourage you to review those providers' privacy policies.

9. Your Rights

You have the following rights regarding your personal information:

  • Access: request a copy of the personal information we hold about you
  • Correction: ask us to fix inaccurate or incomplete information
  • Deletion: request that your personal information be erased
  • Opt-out: unsubscribe from marketing emails at any time using the link in any message
  • Portability: request your data in a portable format

To exercise any of these rights, contact us at Contact@zymove.com.

10. Children's Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect their personal information. If you believe a child has provided us with personal data, please contact us right away and we will remove it.

11. Security

We use industry-standard measures to protect your personal data, including:

  • SSL encryption across the site
  • PCI-DSS-compliant payment processing
  • Ongoing security monitoring and review
  • Safeguards for our systems and content

While no method of transmitting data over the Internet is ever completely secure, we are committed to protecting your information using recognized best practices.

12. External Links

Our site may contain links to other websites. We are not responsible for the privacy practices of those sites, and we encourage you to review their privacy policies before sharing any personal information.

13. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last Updated" date at the top of this page. We encourage you to review it periodically. Continuing to use the site after changes are posted means you accept the updated policy.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please reach out:

📍 Address: 16 Co Hwy 16, Rochester, MN 55904, USA

✆ Phone: +1 507-500-3404

✉ Email: Contact@zymove.com

🕐 Business Hours

Mon – Fri:   8:00 AM – 6:00 PM

Saturday:   9:00 AM – 4:00 PM

Sunday:  Closed