Report Security Issues – Home

Last Updated: March 2026

At ZYMOVE LLC, we take the security of our website and our customers' data very seriously. If you discover a potential security vulnerability on our website, we encourage you to report it to us immediately.

We review all legitimate reports and work quickly to resolve security issues in order to protect our customers and platform.

Before submitting a report, please review the guidelines below.

Responsible Disclosure Guidelines

If you follow the principles listed below when reporting a security issue to ZYMOVE LLC, we will not pursue legal action related to your report.

We kindly ask that you:
— Allow us reasonable time to investigate and fix the issue before publicly disclosing it
— Avoid accessing or modifying data belonging to other users without permission
— Make a good-faith effort to prevent privacy violations, service interruptions, or data loss
— Do not exploit the vulnerability beyond what is necessary to demonstrate the issue
— Follow all applicable laws and regulations

Security Research & Reporting

We appreciate the work of security researchers who help improve the safety of our platform. If you identify a vulnerability, please report it responsibly so we can investigate and address the issue.

To submit a report, please include:
— A clear description of the vulnerability
— Steps to reproduce the issue
— Any supporting screenshots or proof of concept
— Information about the potential impact of the vulnerability

Please send security reports to:

✉ Email: Contact@zymove.com

Report Review Process

Once a report is submitted:
— Our team will review the issue and determine its validity
— Reports will be prioritized based on risk level and potential impact
— If additional information is required, we may contact you for clarification

Please note that response times may vary depending on the complexity of the investigation.

Non-Reportable Issues

Certain issues are generally not considered security vulnerabilities, including:
— Minor user interface issues
— Outdated browser warnings
— Issues that require physical access to a device
— Reports lacking sufficient information to reproduce the issue

Our Commitment

ZYMOVE LLC is committed to maintaining a secure and trustworthy shopping environment. We appreciate the help of responsible researchers and customers who report potential vulnerabilities.

Your cooperation helps us improve the security and reliability of our platform.